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Trust & Security

Safe to add. Safe by design.

It’s one line of code that adds a chat bubble, nothing more. Here’s exactly what it does, what it deliberately can’t do, and how we handle your data.

Loads asynchronously

The script waits until your page has finished, so it never blocks rendering or hurts your load speed and SEO.

Fully sandboxed

Everything runs inside a guarded wrapper. Even if our code hit an error, it tears itself down cleanly, so it can never break your site.

Reads nothing on your page

It only renders the chat bubble. It doesn't touch your forms, inputs, cookies, or page content. It just carries the visitor's own chat messages.

Encrypted in transit

Every request between the widget and our servers runs over HTTPS/TLS. Passwords are hashed; card details are handled by our payment provider, never stored by us.

GDPR-friendly

You stay in control. You can delete widgets, conversations, and knowledge-base content at any time, and we act as your processor for visitor conversations.

Open to inspect

No obfuscated black box. The exact code we serve is public, so you or your developer can read it before adding a single line.

What the widget can and can’t do

It does

  • Show the chat bubble and panel in the corner of your site
  • Send the visitor’s typed messages to power AI replies
  • Read the current page URL (for context in answers)
  • Store chat state in the visitor’s own browser (localStorage)

It never does

  • Read your page content, headings, or text
  • See your forms, inputs, passwords, or checkout fields
  • Access your site’s cookies or backend/admin
  • Slow your page down or block it from loading

Don’t take our word for it

The script is public and unminified-readable. Review the exact code we serve, or read how we handle data end to end.