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DocsInstallation

Install on Shopify

Install the chat bubble across your entire Shopify store by adding the snippet to your theme layout.

  1. 1
    Open your theme code
    In your Shopify admin, go to Online Store → Themes. On your current theme, click the ⋯ menu and choose Edit code.
  2. 2
    Open theme.liquid
    Under the Layout folder, click theme.liquid. This is the global layout shared by every page.
  3. 3
    Paste the snippet before </body>
    Scroll to the bottom and paste your embed code right before the closing </body> tag:
<script
  async
  src="https://easychatwidget.com/widget.js"
  data-widget-id="YOUR_WIDGET_ID"
></script>
  1. 1
    Save
    Click Save. Because it's in theme.liquid, the bubble appears on every page, including product and checkout-adjacent pages.
Tip
Using a Shopify 2.0 theme? You can also add it as a custom Liquid block, but editing theme.liquid is the most reliable way to load it site-wide.

Verify it works

  1. 1
    Reload your site
    Hard-refresh the page (Ctrl/Cmd + Shift + R) so the new script loads.
  2. 2
    Look for the chat bubble
    It appears in the bottom-right corner. Click it to open the chat panel.
  3. 3
    Send a test message
    If the AI replies, you're connected. The chat also shows up live in the Conversations table on your widget's dashboard page.